Question 1

What is the minimum deposit required?

Accepted Answer

You can start investing with a deposit of £190. You're welcome to increase your balance whenever you wish as your investment strategy develops.

Question 2

How do I withdraw my funds?

Accepted Answer

Withdrawals are simple — request one from your account dashboard at any time. Your money returns to your original payment method within standard processing timeframes.

Question 3

Is my capital protected?

Accepted Answer

Your account uses industry-standard security and identity verification. As with all investing, your capital can rise or fall, and losses are possible alongside gains.

Question 4

How fast can I begin investing?

Accepted Answer

Registration typically takes just a few minutes. Once your initial deposit has cleared, you can work with your analyst to set up a plan immediately.

Question 5

Are there any undisclosed charges?

Accepted Answer

All costs are shown upfront before you commit to anything. You'll always know exactly what applies to your strategy — no hidden surprises.

Question 6

What is the minimum age to invest?

Accepted Answer

You must be at least 18 years old to open an account and begin investing. We'll verify your age and identity as part of our standard process.

Question 7

What payment methods can I use?

Accepted Answer

We accept debit cards, credit cards, bank transfers, and selected digital wallets and cryptocurrency options. Available methods are displayed during the funding process.

Question 8

When can I contact customer support?

Accepted Answer

Our team operates Monday to Friday, 09:00–18:00, and will aim to respond to your query within one business day.

Question 9

How is tax on investment returns handled?

Accepted Answer

Tax obligations depend on your individual circumstances and local rules — this remains your own responsibility. We advise keeping detailed records and seeking advice from a qualified accountant.

Question 10

What does KYC mean and why is it needed?

Accepted Answer

KYC (Know Your Customer) is a standard identity check that protects your account security. It's a routine requirement for all investment platforms.

Question 11

Do I need investment experience to start?

Accepted Answer

Not at all. Every member works with a dedicated financial analyst who guides you through each decision, so no prior market knowledge is necessary.

Question 12

Who oversees my investment decisions?

Accepted Answer

A professional financial analyst, working alongside AI-powered analysis, tailors recommendations to your goals and risk appetite. The human element always comes first.

Question 13

Is Forge Capmoor properly regulated?

Accepted Answer

Yes — we comply with FCA standards and financial regulations, with built-in account safeguards and identity verification.

Question 14

Can I add more money to my account later?

Accepted Answer

Absolutely. You can top up your balance whenever you want and refine your strategy with your analyst as your objectives change.

Our team is ready to help.

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